Refund Policy

Effective 15 October 2026 · Scatter is operated by Balkose Studio.

What this covers

This policy covers the one-time Scatter Pro purchase (the upgrade that removes the watermark and unlocks full-resolution export). There is nothing to refund for the free version — it's free to use.

14-day money-back guarantee

If you're not happy with Scatter Pro for any reason, request a refund within 14 days of your purchase and we'll give you your money back. No explanation needed.

If the unlock doesn't work

If you bought Pro but it didn't unlock, or your purchase won't activate on your device, contact us and we'll either fix it or refund you in full — no time limit applies to this case.

How to request a refund

Email studiobalko@gmail.com with the email address you used at checkout (and your order or receipt, if you have it). Purchases are processed by our payment provider, which may act as the merchant of record and will issue the refund to your original payment method. You can also request a refund through the receipt the payment provider emailed you.

Timing

Approved refunds are issued to your original payment method, typically within a few business days (the exact timing depends on your bank or card provider).

Your statutory rights

This policy is in addition to — and does not limit — any refund or cancellation rights you have under consumer law in your country (for example, EU/UK statutory rights for digital purchases).